Privacy Policy
Privacy Policy:
We take your privacy seriously, and we are committed to protecting your personal data.
This privacy and cookie policy outlines:
Who we are
How we collect, use, store and share your personal data.
Your privacy and other ancillary rights under the provisions of the UK General Data Protection Regulation (“UK GDPR”) and the Data Protection Act 2018.
How to contact the UK Information Commissioner’s Office in the event that you have a complaint.
Please be aware that this website contains links to third-party websites and applications. By clicking on these links or enabling connections, you may permit third parties to collect or share data about you. We lack control over these third-party websites and applications and cannot be held responsible for their privacy policies. It is essential for you to understand how these websites and organisations intend to use your personal data, and you should not rely on our policy for protection.
Please note that this website is not intended for children, and we do not knowingly collect data relating to children.
Who are we?
We are IPM HOMES LTD, a company registered and incorporated in England and Wales with company number /14710766/ whose registered office is at 128 City Road, London, England, EC1V 2NX. Our contact details are as follows: info@indigoturkey.com.
We are the ‘data controller’ for the information that we collect when you visit our website and we are responsible for looking after your personal data in accordance with data protection legislation. Please note that when we refer to ‘processing’ your personal data, what we mean is using your personal data in connection with this website by acquiring, using, storing, communicating such data to other people (with your consent or as part of our service to you) or deleting it.
Please note that we may update this privacy and cookie policy at any time. Any changes we may make to our policy in the future will be posted on this page. You are advised to check this regularly to see any updates or changes made.
Complaints
If you have any questions, or you would like to exercise any of your legal rights in relation to your personal data or privacy rights, then please contact us at: privacy@indigoturkey.com. We will do our best to deal with them. You also have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK’s supervisory authority for data protection issues. The ICO may be contacted on their helpline number which is 0303 123 1113 between 9am and 5pm Monday to Friday, or by other contact methods as set out on their website: www.ico.org.uk.
Your legal rights
You have these legal rights which apply under the UK GDPR. These include the right to:
Request access to your data: ‘subject access request’ allows you to receive, from us, confirmation as to whether or not your personal data is being processed, and if so to gain access to that personal data and various other information about it, including the purpose for the processing, with whom the data is shared, how long the data will be retained, and the existence of various other rights.
Request correction of your data: 'right to rectification' is a right to obtain from us, without undue delay, the putting right of inaccurate personal data concerning you.
Request erasure of your data: 'right to be forgotten' is the right for you to request that, in certain circumstances, we delete data relating to you.
Restrict processing of your data: the right to request that, in certain circumstances, we restrict the processing of your data.
Object to the processing of your data where we are relying on our legitimate interests: this is, a right, in certain circumstances, to object to personal data being processed by us where it is in relation to direct marketing, or in relation to processing supported by the argument of legitimate interest.
Request the transfer of your data to another party: the right, in certain circumstances, to receive that personal data which you have provided to us, in a structured, commonly used and machine-readable format, and the right to have that personal data transmitted to another controller.
A right not to be subject to automated decision making: that is to say, a right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you, or similarly significantly affects you
In some circumstances we may not be able to do what you have asked; for example, where there is a statutory or contractual requirement for us to process your data and it would not be possible to fulfil our legal obligations if we were to stop.
What data do we collect about you?
Personal data is any information from which that individual may be identified. It does not, therefore, include data where the identity has been removed (anonymised data).
We may collect, store and use some or all of the following categories of data about you
When you use our website, we may record:
technical information, including but not limited to the type of device you use to access our website, IP address, your login data, your time zone setting and location, operating system, platform and mobile network information; and
your usage of our website, including URLs, the pages you viewed, the page response times, any download errors, the length of time you were on a particular page, how you interacted with the page, and how you browsed away from the page.
When you contact us or use or purchase any of our services:
your name and contact information, including email address and telephone number;
business/company details if you have contacted us on behalf of a business/company;
your personal or professional interests;
your professional and/or personal online presence (eg LinkedIn or Facebook profile);
your responses to surveys, competitions and promotions;
personal information such as: Name, date of birth, personal mobile number, personal email address, country of residence, passport or ID copies.
This personal data is needed so that we can provide services and avoid any delay in providing such service.
Normally we do not obtain personal data from you that is referred to as ‘Special Category’ personal data. Special category personal data is data about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data. We will not also be collecting any information about criminal convictions and offences
How we collect your data
We will collect most of your personal data directly from you, whether in person, by telephone, text or email and/or via our website. This might be when you:
create an account on our website;
book an apartment;
complete an online form;
subscribe to our website;
request that information be sent to you;
enter a competition;
take part in a survey;
write to us with information;
send a postal form to us;
telephone, fax or text us;
send information to us using social media; or
booking or scheduling a call;
provide feedback on our services.
However, we may also collect information:
from publicly-accessible sources;
directly from a third party;
from automated technologies or interactions with our website through the use of cookies and similar; and
via our systems (for example door entry systems and reception logs, CCTV and access control systems, communications systems, email and instant messaging).
How we use your data
We will only use your personal data when the law allows us to do so, and where we have a proper reason for doing so. Most often, we will use your personal data in the following circumstances:
Where you give us your consent to using your personal data;
For the performance of our contract with you, or to take steps at your request before entering into a contract.
Where it is necessary for our legitimate interests (or those of a third party); for example, we have a business or commercial reason for using your personal data and your interests and fundamental rights do not override those interests.
Where we need to comply with a legal or regulatory obligation.
Normally, we will only use your data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another related reason, and that related reason is compatible with the original purpose. If we need to use your data for an unrelated purpose, we will seek your consent to use it for that new purpose.
Sharing your data
Normally, we will not share your personal data with any third parties. If we do need to share your personal data, we will contact you to obtain your consent before doing so.
We require that all our third-party service providers take necessary security measures to protect your personal data. We do not permit your personal data to be used by those third parties for their own purposes, and they may only process your data for specified purposes, and in accordance with our instructions.
We may share your personal data with third parties if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, to enforce or apply our site terms of use, or to protect the rights, property or safety of our site, our users and others. We will, however, ensure that sharing of your data is kept to a minimum.
We may need to share your data with third parties to whom we may choose to sell, transfer or merge parts of our organisation. If this occurs, the new owners may use your personal data in the same way as set out in this privacy and cookie policy.
If you have given your consent to being sent information or marketing materials you may at any time ask us to stop sending these to you simply by contacting us; or, where provided, by logging into the website and unsubscribing or adjusting your choices; or by following the opt-out links on any communication or marketing message sent to you.
We may be required to disclose and exchange information with law enforcement agencies and regulatory bodies to comply with our legal and regulatory obligations.
Storing and retaining your data
Personal data is stored on our secure servers and/or at our premises. Special rules will apply to the protection of your data if it is stored outside the UK. Special rules will also apply where, for example, we need to contact third parties on your behalf who have offices outside the UK, where electronic services and resources are based outside the UK, or where there is an international element to your matter.
We will keep your personal data only for as long as is necessary. In working out how long we need to keep your personal data we take into account the amount, nature and sensitivity of the personal data, the potential for harm to arise from its unauthorised use or disclosure, the purposes for which we process it, and as to whether those purposes may be achieved by other means, and the applicable legal requirements. Since retention periods will differ for different types of personal data please contact us for further details.
Access to your personal data is restricted to those with a need to access it, and regard will be had to the need for confidentiality when that personal data is processed.
If there is a suspected data security breach you will be notified. Where relevant we will also inform the appropriate regulator (including the ICO) of a suspected data security breach where we are legally required to do so.
Please bear in mind that the transmission of information via the internet is not completely secure, and whilst we will do our best to protect your personal data, we cannot guarantee the security of data transmitted via our website, or by email, and any such transmission is at your own risk.
Cookies
We use cookies in connection with the operation of our website. A cookie is a small file that is sent by a web server (where we host our website) to a web browser (from where you view our website), and which is then stored by the browser.
Usually, cookies do not hold any data by which you can be identified, although if we do hold personal data about you (for example, because you have subscribed to a service that we offer) the cookie may be linked to that data.
We use cookies for authentication purposes, identifying users who are using a membership service, personalising the web-browsing experience, security, advertising, analysis.
In addition to cookies used by us, our service providers may also use cookies, and those cookies may also be stored in your browser when you visit our website.
You should be aware that if you block or delete cookies this may have a detrimental impact upon your ability to access our website and the services that we provide. It may mean that not all of the facilities on our website will be accessible by you, or it may mean that you are unable to access any member services which we provide.
For further information about the cookies, we use please contact us at privacy@indigoturkey.com.
Last updated on 25 June 2025